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Refunds will be issued back to the original payment source. If you paid with a gift card or store credit, your refund will be issued in the form of store credit. Whether or not you originally paid for shipping, all shipping costs are non-refundable, and will be deducted from the refund amount. Please note that it may take 2-5 business days for credit to appear in your account. The following fees will apply:
Tier 1: Perfect condition. (Unopened & like-new) = 90% refund or 100% store credit.
Tier 2: Needs Refurbishment. (Product like-new, needs new packaging) = 80% refund or 90% store credit.
Tier 3: Not Salvageable. (Product & packaging both damaged) = 70% refund or 80% store credit.
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